Whitepaper

The Secrets to Maximizing your Voice & AI Strategy

APD Control Room Awards 2021

Red Box sponsors the ‘Community Champion’ award

Conversa

The World’s first truly open microservices-based and Cloud-agnostic enterprise voice platform.

NEVER MISS A WORD

With the most open and connected platform, we capture all voice communications from anywhere, irrespective of source - without needing to change your existing telecoms infrastructure and backed by unrivalled resilience and service excellence.

Capturing voice for 6 of the World’s top banks, 85% of global interdealer brokers and over 70% of UK police forces.

A VOICE-FIRST WORLD

OUR SOLUTIONS

OUR SECTORS

OUR PLATFORMS

OUR PARTNERS

OUR RESELLERS

ALL OF THE DATA, ALL OF THE OPTIONS
100% OPEN ARCHITECTURE

Retain complete voice data sovereignty and access always, and connect to the broadest partner ecosystem in the industry to maximise the value of captured voice data.

Extensive pre-integration means our solution is quick to deploy, enabling the capture of all conversations across your organisation as part of your voice and AI strategy.

VOICE CAPTURE FROM

55+

PLATFORMS

100M+

CALLS CAPTURED A MONTH

OVER

3,000

CUSTOMERS GLOBALLY

PARTNERS

EXPERTS IN VOICE

Red Box is the world’s leading dedicated voice specialist and the only technology company capable of capturing all voice communications across global enterprises, SMEs and across new and legacy systems.

CONNECT TO OUR PARTNER NETWORK

POWERFUL SOLUTIONS

FOR A VOICE-FIRST WORLD

ANALYTICS & AI

Surface the intelligence of voice

COMPLIANCE MANAGEMENT

Supporting regulatory obligations

CAPTURE & RETRIEVE

Enterprise wide, legacy & new

QUALITY MANAGEMENT

Using data to drive excellence

GLOBAL REACH