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Unlock the Value of Voice

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Are you ready for Voice Analytics?

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The Future of AI

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Be the data hero your organization needs

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Microsoft Teams Compliance Recording

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Maximize your Voice & AI Strategy

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Your data, your choice

With significant experience and expertise in voice capture, Red Box connects you to AI-ready, post-call, and real-time audio and rich metadata streams from legacy and new contact centre, telephony, and UC platforms.

100% open access to this conversational data empowers you to capture every interaction enterprise-wide, and allows you to harness the vast opportunities of voice with a solution that connects you to the most extensive ecosystem of leading voice-AI and analytics partners.

%
Access to Data via open apis
+
Years' expertise in Voice Capture
M
CALLS CAPTURED monthly

Platforms

Compliance recording & your gateway to AI

Solutions

Capture & analyse all your conversational data

Resources

Content to support with your voice and AI strategy

Partners

Accelerate time to value for your voice-AI platform

Never miss a word

Red Box captures all voice communications from anywhere - irrespective of source - without needing to change your existing telecoms infrastructure, and is backed by unrivalled resilience and service excellence. Extensive pre-integration means our solution is quick to deploy, enabling the capture of all conversations across your organisation as part of your communications strategy.

 

Capture from any platform

How can we help you?

Voice Capture

Drive ROI and uncover rich insights from voice data with our Quantify recording platform, or our next-gen Conversa platform to give you complete control of your conversational data.

Platforms

Regulatory Compliance

Securely capture, store, retrieve and reconstruct all communications from major platforms. This includes UCaaS capture capabilities for complete compliance, all whilst fostering productivity in the age of hybrid working.

Regulatory Compliance

Voice Analytics & AI

Red Box empowers you to harness the vast opportunities of conversational data with a real-time, high-quality voice and metadata capture solution that ensures you get the most out of AI and analytics applications.

Voice Analytics & AI

Value beyond voice capture

Our platform provides the optimal foundations to underpin voice-AI strategies, enabling agile innovation through access to real-time, high-quality stereo audio and rich contextual metadata capture. The results are the right data foundations that produce accurate transcripts to fuel speech analytics engines, in turn optimising the quality of insights generated from this rich data set.

Connect with any application

Microsoft Integration

Red Box is a Microsoft strategic partner and preferred telephony provider, providing access to AI-Ready conversation intelligence voice data for Sales Insights, and certified compliance recording for Microsoft Teams.

Integrate with Microsoft

Salesforce Integration

Integrate with the Red Box AI Bridge for Einstein call coaching for AI-based speech analytics, and automatically align calls to contacts, accounts, and leads within Salesforce CRM using Voice Data Controller.

Integrate with Salesforce

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