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Support

We’re here to help with all your Red Box platform support needs.

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Need Further Support?

Committed to technical excellence, our support team helps assist the smooth running of your business.

To talk to our support team, call one of the numbers below:

Main number: +44 (0)1159 377 100
US: +1 866 474 1429
Singapore: 800 120 6909
Hong Kong: 800 905 703
Australia: 1800 135 582

alternatively, complete the form below to contact our Support team.

Contact the Red Box Support Team

Need help finding your recorder ID?

This can be found in the Configuration Page > Status > Recorder Status
Need help finding your software version?

This can be found in the Configuration Page > Status > Version Information