Investment firms must now arrange for records to be kept of all services, activities and transactions undertaken, including recordings of telephone and electronic communications. They must be able to provide these records to the regulator on request, keep them in a durable medium with defined retention periods, and be able to retrieve and reconstruct each key stage of a transaction.
Playing a part in the deterrence and detection of market abuse, firms must now also monitor and review the records of telephone and electronic communications on a regular basis, giving due regard to any emerging risks.
Red Box gives you a set of tools to build into your transaction management processes, in full support of your compliance obligations.
CAPTURE ALL VOICE
Capture back office, front office and mobile communications, as well as video calls, instant messages (IM), SMS and PC screens across phones, mobiles, turrets and PCs.
DATA STORAGE
Manage your retention policy and have simple and easy control over your storage infrastructure, including flexible local and networked storage options.
EASY RETRIEVAL
Easily find records, reconstruct trades, and control who can replay recorded communications.
INTEGRATION
Benefit from seamless integration with value-add partners for compliance archiving, analytics tools, fraud detection, and biometrics.
Regulatory compliance has driven the need and desire for financial services organisations to capture conversations – as voice data sets grow in size and complexity, so does the potential value they can add to businesses.
Red Box empowers you to capture, secure and transcribe voice from all new and legacy communication platforms. We connect you to the broadest partner ecosystem in the industry, to unlock the value of voice data as part of your voice and AI strategy.
ARE YOU COMPLIANT?
“There’s a lot in the GDPR you’ll recognise from the current law, but make no mistake, this one’s a game changer for everyone.”
ELIZABETH DENHAM
UK INFORMATION COMMISSIONER
GDPR brings broader territorial scope, higher financial penalties and additional requirements and responsibilities for organisations handling data for EU citizens.
It aims to strengthen the rights of individuals and increases transparency around how personal information is captured, stored and processed.
GET COMPLIANT WITH USFIND OUT MORE ABOUT HOW RED BOX SUPPORTS MIFID II COMPLIANCE