COMPLETE REGULATORY COMPLIANCE
From financial institutions focused on compliance with legislation that mandates recording for record keeping, such as MiFID II and Dodd-Frank, to contact centres and public safety organisations that need to maintain call handling standards, perform rapid investigations and thorough dispute resolution, right through to any business that controls or processes data and falls within the remit of the General Data Protection Regulations (GDPR) – our secure solutions deliver key benefits to support complete communications compliance.
Gain full control over the storage and retention periods of your communications recordings.
Get irrefutable evidence of ‘who said what’ for dispute resolution, liability protection, and more.
INVESTIGATION & AUDITING
Enable a complete and accurate log of voice conversations to be presented in full for evidence gathering and reporting.
Allow voice recordings to be monitored and assessed for adherence to regulations policies and standards.