ANALYTICS & AI

Voice data analytics and artificial intelligence to unlock the value in your voice data.

BUSINESS INSIGHTS WITH VOICE DATA ANALYTICS

Voice is powerful – it is spontaneous, intuitive and natural. Conversations convey context and sentiment, they build over time and help us understand each other. As a data set, voice holds much more value than any other means of communication.

Unlocking this data can provide invaluable insight with a huge number of potential business outcomes, such as addressing automation, security, fraud or enhancing employee engagement and the customer experience.

CAPTURE

We guarantee the capture of all voice communications from anywhere, irrespective of source, and without needing to change your existing telecoms infrastructure.

TRANSCRIBE

Providing extra value through the insight gained from captured voice data. Unlike pure audio, this data can be processed by business systems, providing easier search and improved analytics.

OPEN APIS

Via our free and open REST-based APIs, we deliver seamless and secure integration with a wide range of business applications.

BEST-OF-BREED PARTNERS

Our platform architecture connects you to the broadest partner ecosystem in the industry to help you process and analyse voice data your way.

FIND OUT MORE ABOUT UNLOCKING THE VALUE OF VOICE

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