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Solutions

Get maximum value from your voice data

Analytics & AI

Complete data sovereignty and an open API architecture enables you to choose the applications & value-added services you leverage to unlock the value of voice data. Connect to the broadest partner ecosystem for Analytics, Archiving, Compliance, CRM & more.

Compliance Management

Comply with regulations (MiFID II, Dodd-Frank and GDPR), avoid reputation damage & financial penalties and improve operational performance with our flexible, secure and resilient recording solutions.

Capture & Retrieve

With the most open & connected platform, we capture communications from anywhere, with secure storage & complete compliance in one solution that connects to a range of business systems.

Quality Management

Customer experience is key, with quality of service intrinsic to loyalty and reputation. With Red Box you can monitor conversation quality, assess employee performance and provide personalised coaching and training.

GDPR IS HERE

ARE YOU COMPLIANT?

"There’s a lot in the GDPR you’ll recognise from the current law, but make no mistake, this one’s a game changer for everyone."

ELIZABETH DENHAM

UK INFORMATION COMMISSIONER

GDPR brings broader territorial scope, higher financial penalties and additional requirements and responsibilities for organisations handling data for EU citizens.

It aims to strengthen the rights of individuals and increases transparency around how personal information is captured, stored and processed.

GET COMPLIANT WITH US

LET'S TALK ABOUT UNLOCKING THE VALUE OF VOICE

Need help finding your recorder ID?

This can be found in the Configuration Page > Status > Recorder Status
Need help finding your software version?

This can be found in the Configuration Page > Status > Version Information