CRITICAL COMMUNICATIONS

Securely capturing, transcribing, storing and analysing voice data to support Public Safety operations.

< Back to sectors

PROUDLY WORKING WITH OVER

80%

OF UK POLICE FORCES

18m

 

CALLS A MONTH INTO ONE POLICE FORCE ALONE

SUPPORTING OVER

50%

OF UK AMBULANCE SERVICES

 

RED BOX AT THE CENTRE OF MISSION CRITICAL COMMUNICATIONS

Voice communications are a critical piece of the investigative puzzle and a rich source of evidence. Red Box provides secure, reliable voice capture, transcription, retrieval and retention for organisations charged with safeguarding the public.

These high quality captured audio files and transcripts can also be utilised in cutting-edge policing solutions to inform decision making processes, improve incident management and enable faster, more efficient evidence collation for improved case resolution and reduced incident rates.

Digital Evidence & Asset Management

Digital Evidence & Asset Management

 

Improve case resolution through integration with the Innaxys DEAM platform for evidence collation, retention, investigation, analysis and sharing.

Read more about DEAMS
Automatic Speech Recognition

Automatic Speech Recognition

 

Transform voice data into a structured, searchable data set for behaviour and trend analysis and keyword flagging to help proactively manage incidents as they unfold.

Read more about ASR
Analytics & Artificial Intelligence

Analytics & Artificial Intelligence

 

Analyse entire conversations, understanding context and meaning to deliver immediate and measurable insights to support incident management.

Read more about AI
Customer Relationship Management

Customer Relationship Management

 

Proactively manage contact records and keep up to date with easy access to incidents and communications – removing data gaps and improving knowledge across the organisation.

Read more about CRM

 

PARTNERED WITH LEADING ICCS, CAD AND TELEPHONY ORGANISATIONS

Through our unique ability to capture voice conversations from over 55 solutions, customers are able to work with the Integrated Communication Control Systems (ICCS), Computer-aided Dispatch (CAD) solutions and telephony partners of their choice.

APD

Critical software and infrastructure for the emergency services. Deliver market leading ICCS, fleet management and telematics technology.

Avaya

Enabling the mission critical, real-time communication applications of the world’s most important operations.

Mitel

A market leader in business communications, powering more than two billion business connections with our cloud, enterprise and next-gen collaboration applications.

Cisco

The worldwide technology leader that has been making the internet work since 1984. Their people, products, and partners help society securely connect and seize tomorrow's digital opportunity today.

ESN Forum - Ambulance Radio Programme - Airwave - Motorola DCS

 

 

LET'S TALK ABOUT HOW RED BOX SUPPORTS PUBLIC SAFETY ORGANISATIONS