Securely capturing, transcribing, storing and analysing voice data to support critical communications.
The centre of mission critical communications
Voice communications are a critical piece of the investigative puzzle and a rich source of evidence. Red Box provides secure, reliable voice capture, transcription, retrieval and retention for organisations charged with safeguarding the public.
These high quality captured audio files and transcripts can also be utilised in cutting-edge policing solutions to inform decision making processes, improve incident management and enable faster, more efficient evidence collation for improved case resolution and reduced incident rates.
Improve case resolution through integration with the Innaxys DEAM platform for evidence collation, retention, investigation, analysis and sharing.
Automatic Speech Recognition
Transform voice data into a structured, searchable data set for behaviour and trend analysis and keyword flagging to help proactively manage incidents as they unfold.
Analytics & Artificial Intelligence
Analyse entire conversations, understanding context and meaning to deliver immediate and measurable insights to support incident management.
Customer Relationship Management
Proactively manage contact records and keep up to date with easy access to incidents and communications – removing data gaps and improving knowledge across the organisation.
Through our unique ability to capture voice conversations from over 55 solutions, customers are able to work with the Integrated Communication Control Systems (ICCS), Computer-aided Dispatch (CAD) solutions and telephony partners of their choice.
Critical software and infrastructure for the emergency services. Deliver market leading ICCS, fleet management and telematics technology.
Enabling the mission critical, real-time communication applications of the world’s most important operations.
A market leader in business communications, powering more than two billion business connections with our cloud, enterprise and next-gen collaboration applications.
LET'S TALK ABOUT HOW RED BOX SUPPORTS PUBLIC SAFETY ORGANISATIONS