In a world of evolving regulation, the need for providers of financial services to keep a secure and accurate record of voice communications is greater than ever.
We help hundreds of financial organisations of all sizes around the world comply with regulations published by bodies including the Commodity Futures Trading Commission (CFTC), European Securities and Markets Authority (ESMA), and the Financial Conduct Authority (FCA), which enforce voice recording for record keeping. Such legislation is designed to help organisations improve operational transparency, deter market abuse, and mitigate risk.
EFFICIENCYWith seamless voice capture and retrieval, locate and listen to calls/view transcripts based on custom criteria, to comply with regulations and prepare for the regulator.
GUARANTEED CAPTURECapture voice across back office, middle office and front office, and from legacy and new systems, without needing to change your existing infrastructure.
DATA SOVEREIGNTYRetain complete voice data sovereignty and access, always. Free and open APIs provide secure access to the broadest partner ecosystem to maximise its value.
FINANCIAL SERVICES ORGANISATIONS
TIER 2 BANKS & 6 OF THE WORLD’S TOP BANKS
OF INTERDEALER BROKERS
Unlock the value of voice through our partner ecosystem.
The pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life.
HubStor is a storage software company that unlocks the power of the cloud for intelligent data management.
We are a Salesforce AppExchange Partner with Voice Data Controller and AI Bridge for Einstein Call Coaching.
LET'S TALK ABOUT HOW RED BOX SUPPORTS PUBLIC SAFETY ORGANISATIONS