Financial Services

Guaranteed voice capture for regulatory compliance.

Complete financial regulation compliance

In a world of evolving regulation, the need for providers of financial services to keep a secure and accurate record of voice communications is greater than ever.

We help hundreds of financial organisations of all sizes around the world comply with regulations published by bodies including the Commodity Futures Trading Commission (CFTC), European Securities and Markets Authority (ESMA), and the Financial Conduct Authority (FCA), which enforce voice recording for record keeping. Such legislation is designed to help organisations improve operational transparency, deter market abuse, and mitigate risk.

Financial Services Organisations
Tier 2 banks & 6 of the world's top banks
of interdealer brokers

Solutions for success

From call recording and compliance, through to Artificial Intelligence that utilises conversational data to improve operational transparency, deter market abuse, and mitigate risk, voice technology has become one of the most disruptive forces in the financial services sector.



With seamless voice capture and retrieval, locate and listen to calls/view transcripts based on custom criteria, to comply with regulations and prepare for the regulator.

Guaranteed Capture

Capture voice across back office, middle office and front office, and from legacy and new systems, without needing to change your existing infrastructure.

Data Sovereignty

Retain complete voice data sovereignty and access, always. Free and open APIs provide secure access to the broadest partner ecosystem to maximise its value.

Don't delay. You need to be compliant with Consumer Duty by July 2023.

As the Financial Conduct Authority (FCA) moves towards data and advanced analytics to enhance regulatory compliance and consumer outcomes, Red Box can help you evidence that you are delivering good outcomes for your customers.

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