Call Centres
Optimise customer and Employee experience through people-centred communications capture in the contact centre and improve quality of service, optimise performance & quickly resolve disputes.
ServiceComply with a variety of regulations which require a secure and accurate record of communications, whilst improving services and mitigating risk.
Essential Voice capture for critical health services to support increasingly stringent compliance regulations and heightened consumer expectations.
As demand for government accountability grows, keep control of costs, and improve efficiency whilst still promoting quality service standards.
Comply with internally and externally enforced regulations and standards across emergency services that require the capture of critical communications for record keeping.
Call Centres
Optimise customer and Employee experience through people-centred communications capture in the contact centre and improve quality of service, optimise performance & quickly resolve disputes.
Service
Are you compliant?
The MiFID II deadline has passed, so organisations must act now, if they have not done so already.
RICHARD STEVENSON
CEO, RED BOX
After digesting the thousands of pages of guidance that have been published by the regulator, Red Box has pulled together this paper outlining where we see the potential issues and primary opportunities for businesses to ensure compliance with MiFID II, but to also make solutions work beyond compliance
GET COMPLIANT WITH USPOWERFUL SOLUTIONS
FOR A VOICE-FIRST WORLD
LET'S TALK ABOUT THE RIGHT SOLUTION FOR YOUR SECTOR