OUR KEY SECTORS

Red Box caters to multiple industry sectors. Every business is unique – find the right solution for your business

GOVERNMENT

As demand for government accountability grows, we help public sector organisations to control costs and improve efficiency whilst still promoting quality service standards.

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PUBLIC SAFETY

We help the emergency services and safety-focused companies comply with internally and externally enforced regulations/standards requiring the capture of critical communications for record keeping.

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FINANCIAL SERVICES

We help financial organisations of all sizes comply with a variety of regulations which require a secure and accurate record of communications, whilst improving services and mitigating risk.

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CONTACT CENTERS

By enhancing service through people-centred communications capture, we help contact centres improve quality of service, optimise operational performance & quickly resolve disputes.

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OUR PRODUCTS & SERVICES

Transcription Service

Highly accurate speech-to-text transcription, available in 75 languages, supports compliance and enables you to gain even more insight from all the conversations taking place in your organisation.

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Voice Data Controller for Salesforce

Fuel the best agent and customer experience by capturing every conversation across your organisation and mapping the transcript and audio files securely and accurately to contacts, accounts and leads.

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Quantify Applications

You own your captured voice data, so you choose how to unlock its value. As well as offering seamless integration with a broad ecosystem of partners, our Quantify suite of applications helps you to maximise your voice data sets.

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Are you compliant?

The MiFID II deadline has passed, so organisations must act now, if they have not done so already.

RICHARD STEVENSON

CEO, RED BOX

After digesting the thousands of pages of guidance that have been published by the regulator, Red Box has pulled together this paper outlining where we see the potential issues and primary opportunities for businesses to ensure compliance with MiFID II, but to also make solutions work beyond compliance

POWERFUL SOLUTIONS

FOR A VOICE-FIRST WORLD

ANALYTICS & AI

Surface the intelligence of voice

COMPLIANCE MANAGEMENT

Supporting regulatory obligations

CAPTURE & RETRIEVE

Enterprise wide, legacy & new

QUALITY MANAGEMENT

Using data to drive excellence

FIND OUT MORE ABOUT OUR HOW RED BOX CATERS TO DIFFERENT INDUSTRY SECTORS

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