FINANCIAL SERVICES
We help financial organisations of all sizes comply with a variety of regulations which require a secure and accurate record of communications, whilst improving services and mitigating risk.
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CALL CENTRES
By enhancing service through people-centred communications capture, we help contact centres improve quality of service, optimise operational performance & quickly resolve disputes.
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Transcription Service
Highly accurate speech-to-text transcription, available in 75 languages, supports compliance and enables you to gain even more insight from all the conversations taking place in your organisation.GET MORE INSIGHT
Voice Data Controller for Salesforce
Fuel the best agent and customer experience by capturing every conversation across your organisation and mapping the transcript and audio files securely and accurately to contacts, accounts and leads.GET MORE INSIGHT
Quantify Applications
You own your captured voice data, so you choose how to unlock its value. As well as offering seamless integration with a broad ecosystem of partners, our Quantify suite of applications helps you to maximise your voice data sets.GET MORE INSIGHT
Are you compliant?
The MiFID II deadline has passed, so organisations must act now, if they have not done so already.
RICHARD STEVENSON
CEO, RED BOX
After digesting the thousands of pages of guidance that have been published by the regulator, Red Box has pulled together this paper outlining where we see the potential issues and primary opportunities for businesses to ensure compliance with MiFID II, but to also make solutions work beyond compliance
GET COMPLIANT WITH USPOWERFUL SOLUTIONS
FOR A VOICE-FIRST WORLD
LET'S TALK ABOUT THE RIGHT SOLUTION FOR YOUR SECTOR