Unlock call insights at scale
Whilst in the past, sales managers have had to listen to individual calls to assess agent performance or gain insights on conversations, Einstein Call Coaching provides powerful insights based on the analysis of these calls at scale.
The Red Box AI bridge for Salesforce Einstein enables organisations making calls outside of the Salesforce platform to capture AI-quality call recordings and metadata and integrate seamlessly with Einstein Call Coaching for AI-powered insights that drive sales performance improvements.
LET'S TALK ABOUT THE COMBINED POWER OF RED BOX AND SALESFORCE