Red Box is one of the first to partner with Microsoft to provide secure, resilient and scalable capture, retrieval, archiving and retention of Microsoft Teams communications.
In a demanding global regulatory landscape, Red Box already captures and secures millions of calls daily across UC, telephony, turrets and mobiles, for customers operating in regulated environments such as financial services and call centers, adhering to regulations like Dodd Frank, MiFID II, PCI DSS and GDPR.
Red Box is also a preferred Telephony Partner for Dynamics 365 Sales Insights.
The Red Box solution is certified for Microsoft Teams as part of the Independent Software Vendor (ISV) Partner Certification Programme. This involves extensive third-party approved testing and validation of both our technology and operations, and is a powerful endorsement of the Red Box integration and delivery.
EASE OF INTEGRATION
We have done the upfront integration work with Microsoft to enable you to be up and running quickly and seamlessly.
FAST AND FLEXIBLE DEPLOYMENT
Whether on premise, in the cloud or a hybrid environment, the Red Box platform can be deployed in as little as a couple of days.
QUALITY AND RESILIENCE
Up to 99.999% service availability, highly scalable and offering AI-quality stereo voice capture for small business and global enterprises alike.
As a Certified for Microsoft Teams solution, you have peace of mind that the Red Box integration has undergone rigorous 3rd party testing and validation.
FREE AND OPEN APIS
Maximize the value of captured communications via integration with your choice of applications or services and/or the Red Box application suite.
By over 3,500 organizations across the world, including global banks, contact centers and emergency services organizations.
Red Box provides you with access to AI-Ready voice data for conversation intelligence, part of Dynamics 365 Sales Insights, to reason over.
High-quality audio to fuel high-quality insights can be captured from Microsoft Teams and any other existing telephony platforms your organization may use (we integrate with over 85 UC and telephony platforms - legacy and new).
Via our Free and open REST-based APIs, we deliver seamless and secure integration with your applications of choice.
From storage and archiving to analytics, AI, Business Intelligence, CX, CRM, surveillance and risk detection tools, you’re free to use whatever works best for your organization because you own and manage your captured communication data.
Voice Data Controller & AI bridge for Salesforce Einstein.
Dynamics 365 Integration & Teams Compliance Recording.
Conversation analysis to understand context and derive meaning.
Machine Learning to automate compliance risk detection.
Medallia delivers deep insights into customer sentiment.
Truly understand conversations at scale with superior analytics.
AI-powered technology for Financial Services compliance.
Digital Asset Management solutions for blue-light services.
ON DEMAND WEBINAR
WITH STRATEGIC PARTNER, MICROSOFT TEAMS
"We've seen two years' worth of digital transformation in two months"
Satya Nadella, CEO, Microsoft
Join panelists Mike Ammerlaan, Microsoft 365 Ecosystem Marketing Director and Pete Ellis, CPO at Red Box. Key takeaways from this webinar include:
Valuable insight from Microsoft in how they are seeing the world of work change. How Red Box’s recording solution for Teams will enable you to be compliant to industry regulations as you capitalise on these changes.REQUEST ACCESS
LET'S TALK ABOUT THE COMBINED POWER OF RED BOX AND COMPLIANCE RECORDING FOR MICROSOFT TEAMS