Tethr is a cloud-based conversation intelligence platform that combines powerful AI, machine learning and decades of customer experience research to surface contextual insights from phone calls and other customer interactions.
Customers are using Tethr to quickly, easily and accurately turn large amounts of unstructured customer conversation data into information that fuels smarter decisions and improved business performance.
"With Red Box we can leverage the high quality audio they capture within our platform for customer’s analysis"
Mike Mings, CEO, Tethr.
Partnering with Red Box enables us to combine the rich voice data set from Red Box with our advanced, research-backed AI, to deliver insights from each and every customer interaction to the enterprise through the market’s easiest to use and most prescriptive conversation intelligence platform.
Leveraging the voice data captured by Red Box, Tethr analyses entire conversations to understand context and derive meaning, delivering immediate and measurable business value to organisations. Through research-backed prebuilt libraries organisations can gain immediate value and surface transformational insights.
ON DEMAND WEBINAR
WITH LEADING AI PARTNER, TETHR
"With Red Box we can leverage the high quality audio they capture within our platform for customer’s analysis"
Matt Dixon, Chief Product & Research Officer at Tethr
Join panelists Matt Dixon, Chief Product & Research Officer at Tethr and Pete Ellis, Chief Product Officer at Red Box. Key takeaways from this webinar include:
The importance of the high quality voice data captured by Red Box and how it fuels the Tethr Essentials platform. How AI-based listening can be used to pinpoint sources of customer friction that can lead to churn or missed sales opportunities. How automated, AI-based scoring can eliminate the need for post-call surveys as a means of measuring CX. Success criteria and real world examples of ROI and measurable outcomes.
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ABOUT THIS PARTNER SOLUTION
