We are a Salesforce AppExchange Partner and our Voice Data Controller app fuels the best agent & customer experience by enabling secure and accurate mapping of conversations to contacts, accounts and leads within Salesforce, ensuring complete visibility of customer interactions in a central location easily accessible by call agents, sales managers and compliance teams alike.
The Red Box AI bridge for Salesforce Einstein enables organisations making calls outside of the Salesforce platform to capture AI-quality call recordings and metadata and integrate seamlessly with Einstein Call Coaching for AI-powered insights that drive sales peformance improvements.
Salesforce is the world’s #1 Customer Relationship Management (CRM) platform. Salesforce cloud-based applications for sales, service, marketing, and more don’t require IT experts to set up or manage — simply log in and start connecting to customers in a whole new way.
Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 4,000 solutions, 5 million customer installs and 70,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses.
Salesforce, Sales Cloud, and others are trademarks of salesforce.com, inc., and are used here with permission.
ABOUT THIS PARTNER SOLUTION