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Quantify | Search & Replay

Powerful search, smart replay, enhanced tools.

Quantify

Search & Replay

Quantify Search & Replay is at the heart of the Red Box software solution. With powerful transcription search, combined with intuitive and customisable results visualisation, you can find what you need.

Transcripts can be easily displayed so you can search for spoken words and phrases across recorded calls, view transcripts in full and listen to the call, all in one place.

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POWERFUL SEARCH

Our powerful search capabilities enable you to quickly identify the calls and transcripts (with speaker separation) you are looking for, saving valuable time and effort.

FULL PLAYBACK CAPABILITIES

Our integrated media player includes a full suite of additional features such as audio effects and replay speed to make even the most difficult conversations easy to listen to.

RESULTS VISUALISATION

Once you’ve found what you need, our Search & Replay app’s intuitive and customisable results report can be displayed in a simple timeline or grid view.

ACCESS CONTROL

Security and data protection is paramount, so our features include multi-layered replay security, allowing you to give access to call previews only and requiring authorisation before full replay.

LET'S TALK ABOUT UNLOCKING THE VALUE OF SEARCH & REPLAY