PUSHING THE BOUNDARIES IN SPEECH RECOGNITION
It is a huge challenge for many organisations to get a full picture from a voice data set, which is often captured from multiple platforms and in an unstructured format. Traditionally, it has only been possible to audit and analyse this data set by listening to each call.
Audio transcription complements voice capture and retrieval. Using deep and recurrent neural network algorithms, Red Box pushes the boundaries of what was previously thought possible for quality in speech recognition through a partnership with Speechmatics.