Leverage the combined power of Red Box and Microsoft Dynamics 365

TAKE ME TO MICROSOFT INTEGRATION

Providing high quality audio data to fuel conversation intelligence

Red Box is a Microsoft Strategic Partner and Preferred Telephony Provider, providing access to AI-Ready voice data for conversation intelligence (part of both Dynamics 365 Customer Service Insights AND Sales Insights) to reason over.

This can be captured from your existing telephony platform or, if you have a call recording platform already, we can provide a non invasive secondary capture layer to enable the seamless extraction of uncompressed stereo audio to help you take full advantage of the conversation intelligence capabilities.

Compliance recording for Microsoft Teams

Red Box is one of the first to partner with Microsoft to provide secure, resilient and scalable capture, retrieval, archiving and retention of Microsoft Teams communications.

Read More

LET'S TALK ABOUT THE COMBINED POWER OF RED BOX AND CONVERSATION INTELLIGENCE