Red Box is a Microsoft Strategic Partner and Preferred Telephony Provider, providing access to AI-Ready voice data for conversation intelligence (part of both Dynamics 365 Customer Service Insights AND Sales Insights) to reason over.
This can be captured from your existing telephony platform or, if you have a call recording platform already, we can provide a non invasive secondary capture layer to enable the seamless extraction of uncompressed stereo audio to help you take full advantage of the conversation intelligence capabilities.
LET'S TALK ABOUT THE COMBINED POWER OF RED BOX AND CONVERSATION INTELLIGENCE