Quantify Insight proactively monitors the Red Box call recording system, as well as associated telephony & IT infrastructure, displaying system health & performance on a live dashboard and providing warnings and alerts. By delivering clear and immediate intelligence to IT teams, Insight allows them to locate and resolve issues swiftly.
The application constantly verifies that relevant calls and data are being captured, important system processes are operational, and that data is being stored in line with retention policy.
With built-in warnings and alerts, Quantify Insight allows you to quickly respond to issues before, or as soon as, they occur.
QUICKLY SPOT TRENDS
By presenting data in clear, easy-to-interpret charts and graphs, you can clearly spot system usage trends & patterns.
EASY DATA EXPORT
For convenience, easily generate individually exportable health reports that provide an easy-to-share overview of your Red Box system’s health.
Support for Windows® Active Directory allows you to restrict user access to only the individuals responsible for monitoring your Red Box system.
GDPR is here
Are you compliant?
“There’s a lot in the GDPR you’ll recognise from the current law, but make no mistake, this one’s a game changer for everyone.”
UK Information Commissioner
GDPR brings broader territorial scope, higher financial penalties and additional requirements and responsibilities for organisations handling data for EU citizens.
It aims to strengthen the rights of individuals and increases transparency around how personal information is captured, stored and processed.FIND OUT MORE