Tethr is a cloud-based conversation intelligence platform that combines powerful AI, machine learning and decades of customer experience research to surface contextual insights from phone calls and other customer interactions.
Customers are using Tethr to quickly, easily and accurately turn large amounts of unstructured customer conversation data into information that fuels smarter decisions and improved business performance.
As part of the integration provided by the partnership between Red Box and Tethr, customer voice conversations captured on the Red Box platform can be seamlessly ingested into Tethr’s AI-based platform, transcribed and mined for business insights using Tethr’s research-backed insights libraries for customer effort, loyalty, sales effectiveness and more.
Find out more at: www.tethr.com
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