June 2021

Latest Updates

Award wins, partnership announcements & thought leadership by Red Box.

Latest Resources

Your latest partner portal resources including Sales, Marketing and Product information.


Our latest webinars, plus, learn more about overcoming the barriers to voice & AI adoption!

In the Press: Best Tech Investments to Make to Become Post-Pandemic Winners

With 55% of business leaders using or planning to use voice to gain a significant edge on competitors, the Covid-19 pandemic has in many ways accelerated digital transformation projects placing focus on AI and the strategic importance of data to support decision making. This acceleration of trends has caused a shift in the things companies could, and should be investing in.


Latest Updates: Red Box Roundup

It’s been a busy year so far for Red Box, from winning Best Trading and Infrastructure Monitoring Platform at the Trading Tech Awards through to the expansion of our strategic best-of-breed partnerships with Medallia – leaders in experience management - and Behavox - AI-powered compliance specialists. Read more about what we’ve been doing and the latest thought leadership pieces from the team.


Red Box: Your Microsoft Teams Specialists

Are you ensuring that your customers are benefitting from the resilient capture, retrieval, archiving and retention of Microsoft Teams communications? The Red Box integration for Microsoft Teams takes our compliance expertise and offers organisations the peace of mind they need that all communications are being captured and stored securely in line with their retention policies using our compliance bot.

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All your resources, all in one place

Have you visited the partner hub recently to see our latest resources?

The hub has been created to assist you in making the most from our partnership and hosts all the very latest collateral.

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Is your customers' Quality Assurance Making a Difference?

If your customers still do QA manually and without focus on risky incidents or performance patterns, they could be missing out on valuable opportunities to improve CX and employee experience. Looking at the continuation of remote working, understanding how to listen to and analyse every conversation in near real-time can help them to reimagine QA in their Call Centres to quickly identify efficiencies, costs savings, and coaching and training requirements.

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OnDemand: Understanding and Overcoming the barriers to Voice and AI Adoption

If your customers are struggling to untap the wealth of opportunities that voice data presents, then look no further.

Our latest Webinar with Deepgram – leaders in ASR – delves into the issues that are preventing organisations from extending the value of their data and maximising ROI. From overcoming legacy infrastructure constraints through to getting buy in, learn how to get the most out of data to fuel AI analytics.



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