Posted on: 01/12/2021
We are delighted to announce that today, Red Box has received an award for Best Regulatory Alert Management Solution at the 2021 RegTech Insight Awards USA.
The awards recognise established solution providers and innovative newcomers that have demonstrated the ability to effectively respond to the evolving and increasingly complex regulatory requirements across the global financial services industry.
“We are delighted that our RegTech Insight community of over 35,000 senior specialists has voted Red Box as the Best Regulatory Alert Management Solution in this highly competitive field. Red Box has proven themselves to be deserving winners and we congratulate them on their success.”
said Angela Wilbraham, CEO of A-Team Group, which hosts the RegTech Insight Awards USA.
Financial institutions have found themselves under increasing pressure in recent years as severe economic downturns have created the need to drive down costs. In addition, the move to distributed workforces has heightened regulatory compliance, with firms expected to implement extra measures to ensure call recording, record keeping, and security obligations can be met remotely and in the office.
With the most open and connected platform, Red Box can capture voice and data across front, middle, back offices, and remotely. Audio, rich metadata and transcribed text representations of conversations are then securely stored on-premise or in the cloud. Red Box's open APIs also create a gateway to a large ecosystem of AI and analytics partners to support wider advanced compliance use-cases such as surveillance and fraud detection.
“Red Box truly empowers you to capitalise on your most strategic asset – the voice of your customers and employees – providing complete voice data sovereignty so that true business value can be leveraged from this data set,”
comments Richard Stevenson, Red Box CEO.
“It’s great to receive recognition by both the RegTech Insight advisory board and customers, partners and the wider industry alike and this is testament to the great work being done by the Red Box Team.”