Posted on: 24/01/2022
Red Box - the leading platform for voice - has appointed Mark Fletcher as VP of Sales for EMEA and APAC. Mark will lead the sales strategy across Red Box’s entire portfolio of voice recording, compliance, and connectivity to a broad range of AI and analytics solutions, further developing customer, partner and reseller relationships across the regions.
Mark brings with him an extensive 20 years of experience in business development and management, previously playing a critical role in 02’s strategy to provide services beyond mobile. In addition, Mark has led the sales channels for organisations including Siemens Communications and Telefonica to deliver complex voice and data solutions into Public and Private Sector enterprises.
“As data grows exponentially across enterprises and the capture of conversational data - driven by AI - becomes more broadly focused, I’m delighted to be joining Red Box during such an exciting growth period. I look forward to driving new relationships, strengthening our strategic focus, and supporting our customers, resellers and partners in the design and deployment of voice and AI solutions across IP, Contact Centre and Unified Communications."
Before joining Red Box, Mark worked for BT where he was instrumental in leading teams with the delivery of end-to-end market-leading cloud and digital workplace solutions to global organisations, enhancing collaboration, consumer engagement and delivering meaningful business outcomes.
Martyn Ward, CRO, comments:
“Mark’s vast vertical expertise and experience in voice data solutions will be invaluable to us as a business as we continue to focus on capturing, securing and maximising the value of conversational data for our customers”.