Posted on: 18/09/2018
Red Box has today announced the appointment of Alison Young as Chief Operating Officer. With over fifteen year’s experience in business change solutions within the technology and financial services space, Ms Young will bolster the senior team to support its focus on delivery and service excellence.
Ms Young comments: “I’m delighted to be joining the Red Box Senior Executive team, having worked with them over the last 18 months as a consultant and witnessing the enormous potential for the business. I look forward to helping improve efficacy on the end-to-end business processes around delivery and service of Red Box’s industry-leading platform.”
Before joining Red Box, Ms Young has worked with and for organisations including Focus Solutions, Standard Life and Hewlett Packard. In 2003 she established a compliance consultancy and online training company that she sold to Focus Solutions in 2008. She has a strong interest in the interaction between process and is a postgraduate member of the British Psychological Society.
Richard Stevenson, CEO, comments: “As an organisation, we are always looking to improve how we operate and to strive to be the best we can be. Alison’s expertise and experience will be invaluable to us as a business as we continue to focus on capturing, securing and maximising the value of voice communications for our customers.”