Do you lack the access and control needed to fully realise the strategic value of your voice and media communications?
Conversa gives you the power to listen, the freedom to share and the insight to act upon your enterprise wide voice data by providing you with realtime access to all of your customer conversations.
With a revolutionary event-driven microservice architecture, market-leading total cost of ownership (TCO) and infinite scalability, Conversa gives you resilient data capture, end-to-end data sovereignty and support of on-premise, cloud or hybrid delivery.
Free and open REST APIs ensure you have open access to the world’s most extensive ecosystem of leading AI applications to tap into captured voice data (plus video, collaboration, Chat/IM and transcripts) to deliver transformative business outcomes across customer and employee experience, sales performance and automation.
AI is being leveraged to foster a much broader sense of digital enablement
CEO, RED BOX
This Whitepaper explains why you will need to rethink some of the standard recording practices that were established long before AI-powered voice analytics was a possibility, empowering you to gain a competitive advantage and see the real benefits from a voice and AI strategy.GET MY WHITEPAPER
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