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Conversa Conversations

Bitesize briefings on all things voice, AI and analytics

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Are you ready to start building amazing voice experiences?

Your gateway to enterprise voice freedom is just a few clicks away…

Conversa

Take control of voice data with real-time, high-quality voice and media capture from across the enterprise.

Whitepaper

Maximise your voice and AI strategy with tips and tricks to get the most out of your conversational data.

Report

Be your organisation’s data hero by transforming customer and employee interactions into AI ready data.

Let's talk about voice

Voice remains a powerful and strategic tool for organisations, enhanced further by the emergence of digital communication channels, the power of AI, and the ability to capture and share insights that can rapidly innovate experiences across the enterprise.

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Conversa Conversation brings you all the latest trends, thought leadership, and analyst insights to help you unlock and maximise the value of voice.

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EPISODE 1: A new era in voice intelligence

Covid 19 and increased remote working has made it more challenging to capture conversational data across the enterprise. To address these issues, growth in omni-channel investments indicate a digital engagement revolution is well underway, but how can voice and AI take these initiatives to the next level?

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EPISODE 2: The voice channel joins the digital revolution

In a new era of voice intelligence, AI technologies are providing a new level of intuition and support beyond human capacity. But do you have the optimal data foundations in place to leverage uncaptured, untracked, and unmanaged voice channels, and turn your conversational data into valuable insights?

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Conversa Conversations: Top voice and data investments for 2022
 

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