Compliance recording for Microsoft Teams

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Red Box is one of the first to partner with Microsoft to provide secure, resilient and scalable capture, retrieval, archiving and retention of Microsoft Teams communications.

In a demanding global regulatory landscape, Red Box already captures and secures millions of calls daily across UC, telephony, turrets and mobiles, for customers operating in regulated environments such as financial services and call centers, adhering to regulations like Dodd Frank, MiFID II, PCI DSS and GDPR.

Red Box is also a preferred Telephony Partner for Dynamics 365 Sales Insights and Customer Service Insights.

 

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Why Red Box?

Simple voice capture integration with Microsoft Teams

EASE OF INTEGRATION

We have done the upfront integration work with Microsoft to enable you to be up and running quickly and seamlessly.

Fast voice recording deployment for Microsoft Teams

FAST AND FLEXIBLE DEPLOYMENT

Whether on premise, in the cloud or a hybrid environment, the Red Box platform can be deployed in as little as a couple of days.

AI Quality Stereo Voice Capture for Microsoft Teams

QUALITY AND RESILIENCE

Up to 99.999% service availability, highly scalable and offering AI-quality stereo voice capture for small business and global enterprises alike.

Certified voice capture for Microsoft Teams

CERTIFICATION

Obtaining the ‘Certified for Microsoft Teams’ accreditation is a key milestone in our product roadmap.

Free and open API integration with Microsoft Teams

FREE AND OPEN APIS

Maximize the value of captured communications via integration with your choice of applications or services and/or the Red Box application suite.

Red Box voice capture trusted globally

TRUSTED GLOBALLY

By over 3,500 organizations across the world, including global banks, contact centers and emergency services organizations.

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A Microsoft Preferred Telephony Partner for Dynamics 365

Red Box provides you with access to AI-Ready voice data for conversation intelligence, part of Dynamics 365 Customer Service Insights and Sales Insights, to reason over.

High quality audio to fuel high quality insights can be captured from Microsoft Teams and any other existing telephony platforms your organization may use (we integrate with over 85 UC and telephony platforms - legacy and new).

Connecting you to a broad partner ecosystem

Via our Free and open REST-based APIs, we deliver seamless and secure integration with your applications of choice. From storage and archiving to analytics, AI, Business Intelligence, CX, CRM, surveillance and risk detection tools, you’re free to use whatever works best for your organization because you own and manage your captured communication data.

Here’s just a small selection of our partners. 

Theta Lake
Tethr
Clarabridge
Bloomberg

LET'S TALK ABOUT THE COMBINED POWER OF RED BOX AND COMPLIANCE RECORDING FOR MICROSOFT TEAMS