Introduction to Red Box
Red Box is the leading dedicated voice specialist, empowering organisations to capture, secure and unlock the value of enterprise-wide voice. With the most open and connected platform, we capture and transcribe voice communications across all major telephony platforms (legacy and new), for global enterprises and SMEs. Our customers retain complete data sovereignty and we connect them to the broadest partner ecosystem to maximise the value of captured voice data.
Working with our global reseller channel and direct enterprise customers, we are trusted by leading organisations across financial, contact centre, government and public safety sectors.
Over the past two years, the business has been working on its next generation enterprise voice platform (Conversa), giving clients:
Conversa is now limited release to enterprise customers and has generated significant interest and momentum.
It’s a very exciting time in the company’s growth and as a Production Administrator you can be a big part of ensuring our continued success on the global stage in which we operate.
The Build department at Red Box is instrumental in delivering high quality products to end customers and providing additional support to customers where hardware is involved. The Build department integrates tightly with the IT team to provide support to the internal user base as and when required
We are seeking a Production Administrator who has drive, customer relationship skills, passion for technology and the ability to plan effectively. The role represents a unique opportunity for the right candidate to make their mark in an ambitious and successful business.
To ensure the production of hardware recorders for orders in timely manner. Maintain stock at agreed levels and carry out stock takes. Support staff in their day-to-day use of IT systems.
This role reports to Head of Information Technology
As a Production & Information Technology Technician your main responsibilities would include:
Qualifications, Skills & Experience
Key Performance Indicators (KPI’s)
Maintaining Stock levels.
Production of Recorders with agreed time frames for shipping.
Maintaining ISO9000/27001 checks within ISO standards.
Keeping IT tickets with set SLA.
Benefits for you (from your first day)
We are an equal opportunities employer and believe that inclusivity is vital to our success. If your skills and experience aren’t a complete match for our criteria, but you know you have something to give, we want to hear from you. We support our teams to do their best work through flexible and part-time options.
Closing date: Friday 27th May 2022APPLY NOW
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