Introduction to Red Box
Red Box is the leading dedicated voice specialist, empowering organisations to capture, secure and unlock the value of enterprise wide voice. With the most open and connected platform, we capture and transcribe voice communications from over 55 systems (legacy and new), across global enterprises and SMEs. Our customers retain complete data sovereignty and we connect them to the broadest partner ecosystem to maximize the value of captured voice data.
Working with our global reseller channel and direct enterprise customers, we are trusted by leading organisations across financial, contact centre, government and public safety sectors (including six of the world’s top banks, 85% of global interdealer brokers, 1,700 call centres and over 70% of UK police forces) and we capture and secure millions of calls daily for over 3,400 customers around the world.
Quantify, Red Box’s market leading compliance recording platform has underpinned Red Box’s growth for the past 15 years. The platform is differentiated in terms of breadth of connectivity, resilience and ease of deployment. Whilst Red Box has now announced the limited release of its next generation enterprise platform (Conversa), Quantify remains vital to the product portfolio and strategy and a critical factor in the company’s revenue growth strategy.
At what is a very exciting time in the company’s evolution, we are looking for an experienced and passionate Product Manager for Quantify to support the business in delivering ongoing product success from our key platform.
The Red Box Product function drives the product strategy and portfolio. The team leads the inception, rollout and ongoing management of both Quantify and Conversa platforms and associated components and applications, creating customer value and supporting the company’s objectives. The team furthers the definition and growth of the products in their market and works cross functionally to identify, define and support new product propositions and to ensure full market readiness for launch.
An experienced Product Manager is required to drive the product roadmap and release cycle for Quantify managing products and propositions from inception to launch and in-life management. The Product Manager, Quantify represents the voice of the ‘ideal’ Quantify customer, delivering products and features that provide business success and continually meet customer needs in terms of feature fit and user experience.
This role reports to the Head of Product.
Qualifications, Skills & Experience
• Software house experience
• Experience of SAFe
• Strong sense of ownership and accountability
• Desire to work in a small, fast-paced organization
• Passionate about product and customer success
We value people who can support our Red Box employee value proposition ‘courageous, competitive, collaborative’
Closing date: Friday 12th March 2021APPLY NOW
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