Channel Sales Manager (UK)

Account Management & Sales   |   Nottingham

POSTED: 21/07/2021

Introduction to Red Box

Red Box is the leading dedicated voice specialist, empowering organisations to capture, secure and unlock the value of enterprise wide voice. With the most open and connected platform, we capture and transcribe voice communications across all major telephony platforms (legacy and new), for global enterprises and SMEs. Our customers retain complete data sovereignty and we connect them to the broadest partner ecosystem to maximise the value of captured voice data.

Working with our global reseller channel and direct enterprise customers, we are trusted by leading organisations across financial, contact centre, government and public safety sectors (including six of the world’s top banks, 85% of global interdealer brokers, 1,700 call centres and over 70% of UK police forces) and we capture and secure millions of calls daily for over 3,400 customers around the world.

Over the past 2 years, the business has been working on its next generation enterprise voice platform (Conversa), giving clients:

  • Open access and control over their Voice data​
  • The ability to capture high quality real-time data from anywhere​
  • The freedom to use the data with any application anywhere​
  • A significant reduction in their TCO​

Conversa is now limited release to enterprise customers and has generated significant interest and momentum.  

For more information visit


About the role

As a result of our continued success we are looking for a talented sales professional to join the UK team.   

You’ll be someone who’s clearly able to manage the sales process identifying, prospecting and closing the business achieving month on month target and having a robust pipeline. 

Using your deep understanding of your customer's business to push their thinking and take control of the sales conversation.  You’ll be able to add insight to customer decisions adding a unique perspective on the customer’s business that can make or save money. Our sales people are high energy solutions selling individuals an integral part of the customer’s business. 

Whilst building relationships is fundamentally part of any process, as a sales approach it’s not your way of doing business. You’ll be someone who’s not afraid to challenge ideas, adding value to the solution and allowing the customer the opportunity to think differently.


Primary Responsibilities

  • Acquire and on-board new resellers;
  • Identify, prospect and close new business opportunities;
  • Manage and develop relationships with existing resellers and customers;
  • Generate and manage a strong pipeline with sufficient cover to enable achievement of business goals;
  • Manage the entire sales cycle with a continued pipeline of business;
  • Present and sell the Red Box portfolio;
  • Assist with the preparation of RFIs and tender responses and ensure these are fully adhered to;
  • Work with the VP Sales to devise and implement business plans that maximise revenue;
  • Solve problems and manage risk to ensure accounts meet their revenue targets;
  • Prepare presentations, proposals, plans, reports and analysis as required;
  • Evaluate and document partnerships, ensuring all activity is recorded on our CRM database;
  • Ensure that all forecast revenue received is recorded and provide analysis using the CRM database;
  • Keep up to date with developments in the Telecom and Call Recording Sectors e.g. news and competitive activity;
  • Provide point of sale support such as demonstrations, workshop seminars and attendance at marketing events including exhibitions and trade shows;
  • Actively seek new Reseller network opportunities.


Skills and Experience

  • Educated to degree level or equivalent work experience
  • Previous experience in a technical sales role ideally in voice recording or telecommunications
  • Managing Business Partners / accounts to clearly influence an increase in revenue via those partners
  • Proven experience in identifying, prospecting and closing business consistently meeting target with a solid pipeline
  • Able to demonstrate a successful sales approach which aligns to the strategic plan
  • Experience of working on national, multi-site partnerships
  • Good presentation skills with MS PowerPoint and Web-based presentations
  • Able to represent the organisation culturally and embrace the strategic sales plan
  • The ability to use databases for recording and reporting


We value people who can support our Red Box employee value proposition ‘courageous, competitive, collaborative’


Closing Date: Thursday 12th August 2021