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SearchDo you have a strong voice and a will to speak up?
Will you relentlessly innovate and seek smarter ways of working?
Do you relish, not resist change?
If so, now’s the time to join us on an amazing journey and become part of an organisation that’s recognised as a leader in its field and at the cutting edge of a technology revolution. Red Box encourages you to develop and grow – fast. You will find a supportive environment where we work together, learn from each other, and thrive as a team in collaboration with our partners, customers and suppliers.
Working with the world’s highest profile brands, and most critical public services, you will be part of a team that captures, secures and unlocks the power of more than 1 billion conversations a year…
FLEXIBLE WORKING
Work life balance is central to a happy team. We offer flexible working times to suit our staff’s needs, including flexible start and finish times and working from home options, where suitable.
HOLIDAYS
Fancy jetting off somewhere? We’ve got it covered thanks to our holiday entitlement of 25 days, plus bank holidays. What’s more, we’ll give you your birthday off too!
HEALTHCARE
We know it’s important to look after your mental & physical wellbeing so we offer a Health Cashback Plan and Employee Assistance program which are 100% company funded.
PENSION/401K PLAN (US)
Does anyone really want to work forever? We operate an auto enrolment Pension/401K plan which includes contributions from the Company.
DIVERSITY
We don’t just accept difference—we revel in it, we support it, and we thrive on it. We are proud to be an equal opportunity workplace.
Red Box has a rich heritage. For thirty years we’ve attracted passionate and talented people. People with a desire to make a difference and be part of a compelling growth story. During this time our entrepreneurial spirit and the technologies we’ve developed have driven our growth.
Our ambition to make Red Box a truly global force in voice technology is bold and exciting. It requires us to adopt a global mind-set and we believe we have the strategy, technology and backing to deliver this ambition. It is however our people – Red Box people, who will make this ambition a reality.
We work together, learn from each other and thrive as a team, in collaboration with our partners, customers and suppliers. We communicate, continuously and consistently and focus on progress, performance and expectations, and this sets the standards for everything that we do.
Service & Support
Committed to technical excellence, our support team assists our customers with the smooth running of their business. Our support team includes a helpdesk and 1st/2nd line support, with full 24/7 service.
Mal Sandhu
Support Manager
Service Operations & Support
Mal’s role is overseeing and facilitating our quality technical support team including the Helpdesk and 1st/2nd line support teams. His role is to ensure that the teams are working within agreed SLA’s and that customer queries are triaged and distributed appropriately to ensure optimal customer service delivery.
Being part of a growing organisation has enabled me to grow too. Still enjoying the challenge both technically and now leading and managing a talented team - no 7-year itch for me!
Mal Sandhu
Support Manager
Project Delivery Office
The project office manages the requirements, scope and priorities to deliver our solutions globally. A member of the team is allocated to each project to oversee planning, organisation and delivery within the set timeframe.
Abbey
Project Co-ordinator
Projects
Abbey’s Role is to co-ordinate and initiate the implementation of projects within Red Box Recorders. She liaises with all departments across Red Box Recorders to ensure we have the correct tools and resources for a smooth delivery process. She also manages the scheduling of our Field Engineers to meet our customer promise dates.
I enjoy working on a broad range of projects across the globe. No two days are the same, from the office to customer site visits. There is always a fast-paced buzz within the team
Abbey
Project Co-ordinator
Development & QA
Our development team is responsible for delivering our core capture platform, all the associated applications and integrations, ranging from recorder and phone health-checks to the Search and Replay functionality, to integrations with partners to unlock the value of voice, and everything in between.
George
Software Developer
Development
George joined our applications team in early 2018. He came from a cyber security company and is now using his C#/C++ abilities as a software developer for us. His main role is to help us improve and maintain the applications we have which interact with our core recording system.
It was great to be welcomed so warmly here when I joined. I've enjoyed my time here so far and can't wait get stuck into some of the projects on our road map
George
Software Developer
Channel Account Management, Sales & Marketing
With over 350 resellers globally, this team is dedicated to ensuring the continued growth of our core channel business. They ensure our resellers have everything they need to meet joint growth objectives and to achieve mutual success.
Mark Hawkes
Digital Marketing Executive
Marketing
Mark joined Red Box in March 2020 bringing a wealth of digital marketing skills to the company, along with a decade of experience launching new software products and services. His main focus at Red Box is to plan and execute effective digital marketing activity that positions Red Box competitively in target markets to deliver high quality MQLs. Mark's role sits within the marketing department and includes ownership of lead nurture activity across social, website and marketing automation systems.
I'm excited to be part of the Red Box team during a significant growth period that includes the launch of Conversa.
Mark Hawkes
Digital Marketing Executive
If you share our values we’d really like to hear from you, all our roles are typically advertised but there’s also a healthy growth plan so it’s always worth getting in touch. Email us on careers@redboxrecorders.com, or submit your CV for consideration below.
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