A smarter route to performance management and CX
Augment your Quality Assurance (QA) process by leveraging your rich conversational data captured by Red Box within EvaluAgent – a leading analytical-driven performance management platform.
This new partnership will empower you to take traditional QA programmes to the next level, surfacing the calls that matter to derive actionable insights that generate additional revenue, retain customers, and nurture agent skills and performance.
Watch our OnDemand webinar where you can learn more about this exciting integration and the benefits to your organisation.
Get in touch with Red Box