ABOUT RED BOX

Unlocking the intelligence in voice

OUR COMPANY

For 30 years, Red Box has been the leader in developing voice software and working with our reseller channel to enable customers to unlock the most powerful data set in the world: Voice.

call center staff
Sales executive reviews his call center software on his ipad

 

We are the world’s leading dedicated voice specialist and the only technology company capable of capturing all voice communications across global enterprises, SMEs, and across both new and legacy systems.

 

 

Our next generation voice platform captures and secures millions of calls daily, for leading organisations across financial, contact centre, government and public safety sectors and can be deployed in Cloud, Hybrid or on premise.

call center employee listens to the voice of the customer

85%

of interdealer brokers

 

6

of the world’s top banks

 

70%

of UK police forces

 

“We believe our expertise, heritage and global reach uniquely positions us to support organisations as they move to a voice-first approach.”

RICHARD STEVENSON

CEO OF RED BOX

OUR PURPOSE

From day one Red Box has had a single purpose:
capturing, securing and maximising the value of voice communications for our customers.

enterprise employees discuss call recording software

OUR LEADERSHIP

Each member of our executive team brings extensive experience and expertise to Red Box and are passionate about enabling customers to capture, secure and unlock the value of voice. Find out more about who they are.

1988

Red Box Recorders (originally named Origin Data Realisation) was founded and developed a digital recorder that became the benchmark for the industry as a whole.

1999

Our VoIP recorder was developed.

2009

Red Box launches in the US market.

2010

Red Box enters the APAC market.

2011

Included in Microsoft/Sunday Times Top Tech 100.

2013

Red Box is acquired by Livingbridge and the list of blue chip customers continues to grow.

2014

Red Box firmly establishes itself as a dominant player in Financial Services after winning global contracts to capture all voice for leading organisations in the sector.

2015

Mobile recording launched and Hong Kong office opened.

One of the largest clearing house in the world selects Red Box to capture voice in US, UK and APAC.

2016

Launch of Skype for Business & Cisco Unified Communications (UC) VoIP recording and Quantify Assure to provide 24/7 compliance monitoring.

Global team exceeds 100 people.

2017

Speech to text transcription launched and strategic partnerships announced to enhance compliance recording offering.

Red Box named as one of the LSE’s 1,000 Companies to Inspire Britain.

2018

The Voice Data Controller for Salesforce® application launched. Red Box Recorders is renamed Red Box. Global team exceeds 150 people. Martyn Ward appointed as CRO, Steve Crowe appointed as General Manager for the Americas and Alison Young appointed as COO. Wins contract to capture voice for global tier 1 bank. AINEO Networks appointed as distributor in Japan and Korea.

2019

Nimans appointed as distributor in the UK. Employee Value Proposition launched. Tethr partnership announced. Selected as Microsoft's preferred telephony partner for Dynamics 365. 

FIND OUT MORE ABOUT UNLOCKING THE VALUE OF VOICE

Get in touch
Need help finding your recorder ID?

This can be found in the Configuration Page > Status > Recorder Status
Need help finding your software version?

This can be found in the Configuration Page > Status > Version Information