Our customers retain complete data sovereignty and we connect them to the broadest partner ecosystem to maximise the value of captured voice data.
Red Box is the leading dedicated voice specialist, empowering organisations to capture, secure and unlock the value of enterprise wide voice.
With the most open and connected platforms, we capture and transcribe voice from all major communications platforms across global enterprises and SMEs.
Our customers retain complete data sovereignty and we connect them to the broadest partner ecosystem to maximize the value of captured voice data.
Working with our global reseller channel and direct enterprise customers, we are trusted by leading organisations across financial, contact centre, government and public safety sectors.
This includes six of the world’s top banks, hundreds of call centres and over 70% of UK police forces.
We capture and secure millions of calls daily for our customers globally.
The business has launched its next generation enterprise voice platform, Conversa.
This provides customers with open access and control over their voice data, the ability to capture high quality real-time data from anywhere, the freedom to use the data with any application anywhere and a significant reduction in their TCO.
Conversa is now a limited release to enterprise customers and has generated significant interest and momentum.
“We believe our expertise, heritage and global reach uniquely positions us to support organisations as they move to a voice-first approach.”
CEO OF RED BOX
Each member of our executive team brings extensive experience and expertise to Red Box and are passionate about enabling customers to capture, secure and unlock the value of voice.
Find out more about who they are.
Red Box Recorders (originally named Origin Data Realisation) was founded and developed a digital recorder that became the benchmark for the industry as a whole.
Our VoIP recorder was developed.
Red Box launches in the US market.
Red Box enters the APAC market.
Included in Microsoft/Sunday Times Top Tech 100.
Red Box is acquired by Livingbridge and the list of blue chip customers continues to grow.
Red Box firmly establishes itself as a dominant player in Financial Services after winning global contracts to capture all voice for leading organisations in the sector.
Mobile recording launched and Hong Kong office opened.
One of the largest clearing house in the world selects Red Box to capture voice in US, UK and APAC.
Launch of Skype for Business & Cisco Unified Communications (UC) VoIP recording and Quantify Assure to provide 24/7 compliance monitoring.
Global team exceeds 100 people.
Speech to text transcription launched and strategic partnerships announced to enhance compliance recording offering.
Red Box named as one of the LSE’s 1,000 Companies to Inspire Britain.
The Voice Data Controller for Salesforce® application launched. Red Box Recorders is renamed Red Box. Global team exceeds 150 people. Martyn Ward appointed as CRO, Steve Crowe appointed as General Manager for the Americas and Alison Young appointed as COO. Wins contract to capture voice for global tier 1 bank. AINEO Networks appointed as distributor in Japan and Korea.
Nimans appointed as distributor in the UK. Employee Value Proposition launched. Tethr partnership announced. Selected as Microsoft's preferred telephony partner for Dynamics 365.
LET'S TALK ABOUT UNLOCKING THE VALUE OF VOICE